Diesel Care respects your privacy and abides by the guidelines set out by the Australian Privacy Commissioner. We value the relationship we have with you, our customer, and our promise to you is that we will handle all data we collect securely, sensitively and with proper regard for your privacy. This promise is incorporated into our Privacy Policy set out below.
Information collected on the Diesel Care site is used solely by Diesel Care and Steinbauer Tuning Technologies (hereafter refered to as “us”, “we” and “our”) The information you provide us is used for billing and delivery purposes and to measure customer interest in our products. When you order from us we maintain your name, postal and email addresses, and payment and order processing information. We use this information only to ensure we can deliver to you a superior service, including advising you of our products, services etc.
If you provide us with your email address we will only use it to contact you about your order, answer a query from you, or to send you special offers or news from time to time. You may always choose the unsubscribe option if you no longer wish to receive emails from us. We will never sell your email address to third parties.
Your personal information is private and we will not release it to third parties without your explicit consent. Exceptions to this are;
where we are required by law to disclose certain information;
where the product you have ordered requires personalisation or delivery to you by another company;
where, from time to time, we may facilitate offers from reputable companies that have interesting products or services (please note that these Companies may not retain your information if you do not express any interest in their products or services).
If at any time you decide you don’t want to receive product information from us or from other reputable companies then you may so advise us by sending an e-mail to info@dieselcare.com.au or by unsubscribing where applicable.
Only authorised employees who are trained in handling customer information have access to your information. We take all reasonable steps to ensure that the information we collect, use or disclose is accurate, complete, up-to-date and securely stored. Only authorised persons have access to this data. Transmissions sent from and to us are routinely monitored for quality control and systems administration.
Customers may update their information at any time by so advising us. If Customers wish to see the details we maintain on them in our customer file, they may do so by sending a written and signed request to us.
Please be aware our site does include links to other internet sites. While we do our best to only link to credible sites, we cannot control the content or privacy policies of these external sites.
You should be aware that our site may store ‘cookies’ on your browser in order to better serve you when you next visit our site. A ‘cookie’ is a feature built into your computer that assigns you a ‘user ID’ – they let us know where on our website you have visited, in what order and how often. Cookies only provide us with aggregate statistical data and do not record personal information such as your name, address or email address. Cookies are optional for the user and your browser can be set either not to accept cookies or to prompt you to accept them or not, case by case.
Any queries about this site and its policies should be directed to info@dieselcare.com.au
For more information on privacy legislation see the Federal Privacy Commissioner’s website – www.oaic.gov.au.